At Guru OTT, we respect your privacy and are committed to protecting your personal data.
If you wish to delete your account or remove your personal information from our systems, please review the guidelines below.

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1. Your Right to Data Deletion

Under global data protection standards, you have the right to request the deletion of your personal data stored by Guru OTT.
Once your request is verified, we will permanently delete your data unless we are required by law to retain certain information.

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2. What Data We Delete

When submitting a data deletion request, the following types of data will be removed from our systems:

• Personal Information

Name, email address, phone number, and any other identifiable details.

• Account Information

Subscription history, login details, payment records, and usage logs.

• Watchlists & Preferences

Favorites, watchlists, viewing history, and content recommendations.

Note:
After your data is deleted, your Guru OTT account will be permanently closed.
This action is irreversible.

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3. How to Submit a Data Deletion Request

To request deletion of your data:

Send an email to:

📧 support@guruott.in
(Replace with your official support email)

Use this subject line:

"Data Deletion Request"

Include the following details:

• Full Name

• Registered Guru OTT Email Address

• Reason for deletion (optional)

We may contact you to verify your identity to prevent unauthorized deletion.

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4. Processing Time

Once we verify your request:

• Your data will be deleted within 30 days

• You will receive an email confirmation once the deletion is complete

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5. Exceptions to Data Deletion

Certain information may be retained if:

• Legal or Regulatory Requirements

We are required to keep some data for tax, fraud prevention, or compliance reasons.

• Ongoing Transactions

If you have unresolved payments, disputes, or active processes, the deletion may be delayed until completion.

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6. Impact of Data Deletion

Once your data is removed:

• Your Guru OTT account will be permanently deleted

• Any remaining subscription time will be forfeited

• No refunds will be issued for unused subscription days

• To use Guru OTT again, you will need to create a new account

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7. Contact Us

If you have questions about this policy or need help with your data deletion request, contact us:

📧 Email: support@guruott.in

Our team is here to assist with any privacy-related concerns.

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Thank you for using Guru OTT.
We value your trust and are committed to protecting your personal data.